What is the first image your mind conjures up when a brand is mentioned? Is it the logo, the jingle on the advertisement or the experience you previously had with the brand? Blogging allows current and potential consumers to associate the brand with a face and a personality. It bridges the distant gap that has […]
You want your clients to look to you for solutions — and not just be like everyone else and take their orders. You should let them know that there is a lot more out there then just a mailing list. Let them know about social networking. Email lists. Telemarketing lists. The more ammo you give […]
Summer has began!! Well not officially, that I believe is June 21st. But for most summer has begun, and vacations are being started or planned. While working with some call centers recently, I have grown to realize that not only Vacation packages are a “Hot” topic, but that also “Spanish Speaking” is a hot topic […]